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By using MailSlurp services and websites you agree to these terms.

Pettman OÜ (MailSlurp) Terms of Service

These Terms of Service govern your use of the website located at https://www.mailslurp.com and any related services provided by Pettman OÜ (MailSlurp).

By accessing https://www.mailslurp.com, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Pettman OÜ (MailSlurp).

We, Pettman OÜ (MailSlurp), reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

License

MailSlurp licenses are offered for different types of use. A Commercial License plan is required for any use in a commercial or business context, including but not limited to internal testing, automation, quality assurance, development, or any usage incurred as a business expense, regardless of whether the software is customer-facing. We reserve the right, at our sole discretion, to review account usage and reclassify customers to the appropriate license tier if their actual use differs from their current plan. By using MailSlurp, you agree that your subscription may be automatically migrated to a more appropriate plan, and that applicable pricing will take effect in accordance with the terms of the new plan. License types and their corresponding pricing may change over time and are published on our Pricing page.

AWS Marketplace Terms

If you purchase or subscribe to MailSlurp through AWS Marketplace, these Terms of Service apply in addition to the AWS Marketplace Terms of Use and any applicable AWS Customer Agreement. By subscribing via AWS Marketplace, you agree that:

  1. Your billing and payment for MailSlurp will be handled by Amazon Web Services, Inc. (“AWS”) under your AWS account.
  2. AWS is not responsible for the performance, support, or liability of the MailSlurp service.
  3. MailSlurp (Pettman OÜ) remains solely responsible for providing, maintaining, and supporting the service as described in these Terms.
  4. Any data you share with AWS for billing or integration purposes may be processed according to AWS’s privacy policies.

In the event of any conflict between these Terms and the AWS Marketplace Terms of Use, the AWS terms will govern only to the extent required for transactions made through AWS Marketplace.

You agree to indemnify and hold harmless MailSlurp and its affiliates from any claims, damages, or costs arising out of (a) your use of the service through AWS Marketplace, (b) any content or data transmitted via MailSlurp, or (c) your violation of any applicable law, third-party right, or AWS policy.

Limitations of Use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  1. modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
  2. remove any copyright or other proprietary notations from any materials and software on this website;
  3. transfer the materials to another person or “mirror” the materials on any other server;
  4. knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Pettman OÜ (MailSlurp) provides;
  5. use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
  6. use this website or its associated services in violation of any applicable laws or regulations;
  7. use this website in conjunction with sending unauthorized advertising or spam;
  8. harvest, collect, or gather user data without the user’s consent; or
  9. use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Intellectual Property

The intellectual property in the materials contained in this website are owned by or licensed to Pettman OÜ (MailSlurp) and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.

This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Pettman OÜ (MailSlurp) at any time.

User-Generated Content

You retain your intellectual property ownership rights over content you submit to us for publication on our website. We will never claim ownership of your content, but we do require a license from you in order to use it.

When you use our website or its associated services to post, upload, share, or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate, or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy.

The license you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the license will continue until the relevant commercial or post has been discontinued by us.

You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences, and our Privacy Policy.

Liability

Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, Pettman OÜ (MailSlurp) makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

In no event shall Pettman OÜ (MailSlurp) or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Pettman OÜ (MailSlurp) or an authorized representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of Materials

The materials appearing on our website are not comprehensive and are for general information purposes only. Pettman OÜ (MailSlurp) does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

Pettman OÜ (MailSlurp) has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval, or control by Pettman OÜ (MailSlurp) of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

Right to Terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Estonia. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Email Service Liability and User Responsibilities (Spam & Compliance)

MailSlurp provides email sending services through its infrastructure, allowing users to send electronic messages. You acknowledge and agree that you are solely responsible for all emails sent through your MailSlurp account and for ensuring that your email campaigns and communications comply with all applicable laws, regulations, and industry best practices in all relevant jurisdictions worldwide. This includes, without limitation, the U.S. CAN-SPAM Act, the EU General Data Protection Regulation (GDPR), the Canadian Anti-Spam Legislation (CASL), the Australian Spam Act, the UK Privacy and Electronic Communications Regulations (PECR), and any similar anti-spam, privacy, or data protection laws in any country where you or your recipients are located.

You specifically agree to:

  • Obtain all necessary consents (including explicit opt-in consent where required by law, such as under GDPR and CASL) from recipients before sending any commercial or marketing emails.
  • Maintain accurate and verifiable records of all consents.
  • Ensure that all emails sent clearly identify you as the sender and provide accurate "From," "To," and "Reply-To" information.
  • Use subject lines that accurately reflect the content of the message and are not deceptive.
  • Include a clear, conspicuous, and functional unsubscribe mechanism in every commercial or marketing email, allowing recipients to easily opt out of future communications.
  • Honor all unsubscribe requests promptly, typically within 10 business days, and ensure the unsubscribe mechanism remains active for at least 30 days after the message is sent.
  • Include your valid physical postal address in all commercial or marketing emails.
  • Refrain from sending unsolicited commercial electronic messages ("spam"), deceptive emails, or messages containing illegal, harmful, or inappropriate content.
  • Not use harvested, purchased, or otherwise illicitly obtained email lists.
  • Comply with all requirements related to transactional versus commercial emails as defined by applicable laws.

You agree to indemnify, defend, and hold harmless MailSlurp, its affiliates, officers, directors, employees, and agents from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your or your end users' email sending activities, including but not limited to, any alleged or actual violation of anti-spam laws, privacy laws, data protection laws, or any other applicable regulations, as well as any third-party claims arising from the content or delivery of emails sent through your account. MailSlurp reserves the right to suspend or terminate your email sending privileges, or your entire account, if we determine, in our sole discretion, that you are engaged in activities that violate these terms or any applicable laws, or that could harm MailSlurp's reputation or deliverability. MailSlurp shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, or other intangible losses, resulting from your use of the email services or any non-compliance with applicable laws.

Phone number testing feature

Phone numbers are provisioned and owned by MailSlurp. Customers receive limited, temporary access to these numbers for software testing and QA automation within their own applications. Numbers may not be used for live customer communications, marketing, resale, or identity-verification of third parties.

By enabling this feature, you acknowledge that MailSlurp uses third-party providers (such as Twilio) to provision numbers and that certain messaging restrictions may apply. In particular, you may be unable to send messages to or from short-code numbers or to deliver standard opt-out or help replies (e.g., STOP, UNSUBSCRIBE, HELP). You agree to inform any end-users or testers of these limitations.

You further agree that neither you nor your users will hold MailSlurp or its providers liable for any failure to deliver messages, including replies or short-code traffic, and that you will comply with all applicable communications and privacy laws (including TCPA, CAN-SPAM, and GDPR). You agree to indemnify MailSlurp against any claims arising from misuse of the feature or violation of these terms.

General Phone Service Liability and Customer Responsibilities

MailSlurp acts solely as a provider of virtual phone numbers and associated messaging services (SMS, MMS, voice capabilities where applicable) through third-party telecommunications providers. While MailSlurp strives to ensure the reliable operation of these services, you acknowledge and agree that the availability, quality, and functionality of phone services, including but not limited to message delivery, call quality, and network accessibility, may be subject to factors beyond MailSlurp's reasonable control. These factors may include issues with underlying carriers, network congestion, technical failures, maintenance, acts of God, or other unforeseen circumstances. You understand that MailSlurp does not guarantee uninterrupted, error-free, or secure service.

You, as the end user of MailSlurp's phone number testing feature, are solely responsible for all activities conducted through these numbers. This includes, but is not limited to, the content of messages sent and received, compliance with all applicable laws and regulations (including telemarketing laws such as the TCPA, CAN-SPAM Act, and any similar international, national, or local regulations concerning unsolicited communications, privacy, and data protection), and obtaining any necessary consents from message recipients. You agree to use the services in a lawful and ethical manner and not to engage in any activity that could harm MailSlurp, its service providers, or any third party. You agree to indemnify, defend, and hold harmless MailSlurp, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your or your end users' use of the MailSlurp-provided phone numbers, including any breach of these terms, violation of applicable laws, or claims relating to the content or delivery of messages. MailSlurp shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, or other intangible losses, resulting from the use or inability to use the phone services.

Pettman OÜ (MailSlurp) Privacy Policy - Extended Version

Your privacy is important to us. It is Pettman OÜ (MailSlurp)'s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://www.mailslurp.com, and other sites we own and operate such as the application at https://app.mailslurp.com/.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy is effective as of 20 March 2023.

Last updated: 6 May 2025.

Information We Collect

Information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.

"Voluntarily provided" information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

"Automatically collected" information refers to any information automatically sent by your devices in the course of accessing our products and services.

Google API Limited Use Disclosure

MailSlurp's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including its Limited Use requirements.

We request the following Gmail scopes solely to deliver features you explicitly invoke:

ScopeFeature it enablesWhen data is read / written
Show new incoming messages and their attachments in the MailSlurp dashboard/API.Only when you view or fetch a message.
Send an e-mail you compose in the MailSlurp UI or via API.Only when you click "Send" (or call the send endpoint).

We store:

  • Message envelope (From/To/Subject), 15 kB snippet, internal Gmail ID
  • Binary message or attachment data only until it is delivered to your browser/API request, then it is purged.

When you delete the linked inbox in MailSlurp or revoke the Gmail connection, all cached Gmail content is permanently deleted from our storage within 24 h. You may also email privacy@mailslurp.dev to request immediate deletion.

We never use Gmail data for advertising, and we never sell or share Gmail content with third parties.

Google data privacy

MailSlurp allows users to connect their Google accounts to our service. This is done via OAuth2 authentication. We do not store your Google credentials, but we do store the access token and refresh token provided by Google. These are encrypted at rest and scoped to the user that granted them. This allows us to access your Google account on your behalf, but we do not have access to your password or any other sensitive information.

Connecting a Google account means that we request scoped access to your Gmail data including emails, attachments, and contacts. We request access to your emails and attachments to display said data via our UI and API endpoints. We request access in order to send emails that you initiate in the API or dashboard. MailSlurp only reads new data created after the sync was authorized (so older emails are ignored). Limited data is stored in MailSlurp databases such as message preview text and email envelopes headers From, To, Bcc, Cc, Subject. This is used to display email data to you in the dashboard app or API.

All actions are performed at your requests and explicitly authorized by you. You can revoke access to your Google account at any time by deleting the MailSlurp inbox entity for your Gmail account or by revoking Google access in the settings page.

Google Workspace Data & AI/ML Usage

MailSlurp never uses data obtained through Google Workspace APIs (including Gmail OAuth) to develop, improve, or train generalized—i.e. non-user-specific—AI or ML models. Workspace-derived data is processed only to deliver the features the customer has turned on inside their own account and is otherwise stored and isolated in accordance with our retention policy.

For the optional AI Data Extraction feature, MailSlurp sends the specific email content that the user selects to Google Gemini only when the user explicitly invokes the feature (clicking a button or calling the endpoint). The data is used once to generate the requested structured output and is not retained by MailSlurp or Gemini for model training or any other purpose. No Workspace data is ever transferred to third-party systems for the purpose of building or tuning generalized models, and we do not use such data to improve MailSlurp's own models beyond that individual request. When a user disconnects Gmail or deletes their MailSlurp account, all associated Workspace data—including any AI-extracted results—is deleted in line with our standard retention schedule.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Device Data

When you visit our website or interact with our services, we may automatically collect data about your device, such as:

  • Device Type
  • Operating System
  • Unique device identifiers
  • Device settings
  • Geo-location data

Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal Information

We may ask for personal information — for example, when you subscribe to our newsletter or when you contact us — which may include one or more of the following:

  • Name
  • Email
  • Social media profiles
  • Phone/mobile number
  • Home/mailing address
  • Passwords
Sensitive Information

"Sensitive information" or "special categories of data" is a subset of personal information that is given a higher level of protection. Examples of sensitive information include information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation, sexual practices or sex life, criminal records, health information, or biometric information.

The types of sensitive information that we may collect about you include:

We will not collect sensitive information about you without first obtaining your consent, and we will only use or disclose your sensitive information as permitted, required, or authorized by law.

User-Generated Content

We consider "user-generated content" to be materials (text, image and/or video content) voluntarily supplied to us by our users for the purpose of publication, processing, or usage on our platform. All user-generated content is associated with the account or email address used to submit the materials.

Please be aware that any content you submit for the purpose of publication will be public after posting (and subsequent review or vetting process). Once published, it may be accessible to third parties not covered under this privacy policy.

Transaction Data

Transaction data refers to data that accumulates over the normal course of operation on our platform. This may include transaction records, stored files, user profiles, analytics data and other metrics, as well as other types of information, created or generated, as users interact with our services.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

  • Register for an account
  • Purchase a subscription
  • Sign up to receive updates from us via email or social media channels
  • Use a mobile device or web browser to access our content
  • Contact us via email, social media, or on any similar technologies
  • When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

  • to provide you with our platform's core features and services
  • to enable you to customize or personalize your experience of our website
  • to deliver products and/or services to you
  • to contact and communicate with you
  • for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms
  • for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you
  • to enable you to access and use our website, associated applications, and associated social media platforms
  • for internal record keeping and administrative purposes
  • to comply with our legal obligations and resolve any disputes that we may have
  • for security and fraud prevention, and to ensure that our sites and apps are safe, secure, and used in line with our terms of use
  • for technical assessment, including to operate and improve our app, associated applications, and associated social media platforms

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, If you provide us with your location, we may combine this with general information about currency and language to provide you with an enhanced experience of our site and service.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information as part of creating an account with us, we may retain this information for the duration your account exists on our system. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Children's Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • a parent, subsidiary, or affiliate of our company
  • third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing providers, professional advisors, and payment systems operators
  • our employees, contractors, and/or related entities
  • our existing or potential agents or business partners
  • credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
  • courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
  • third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you
  • third parties to collect and process data
  • an entity that buys, or to which we transfer all or substantially all of our assets and business

Third parties we currently use include:

  • Google Analytics
  • AWS Rum
  • Zendesk
  • MailChimp
  • Intercom
  • Stripe
  • Google Payments
  • Apple Pay

International Transfers of Personal Information

The personal information we collect is stored and/or processed in United States, or where we or our partners, affiliates, and third-party providers maintain facilities.

The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

Your Rights and Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person's consent to provide the personal information to us.

Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

Access: You may request details of the personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example processing transaction data), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.

Downloading of Personal Information: We provide a means for you to download the personal information you have shared through our site. Please contact us for more information.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.

Use of Cookies

We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

Please refer to our Cookie Policy for more information.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Additional Disclosures for Australian Privacy Act Compliance (AU)

International Transfers of Personal Information

Where the disclosure of your personal information is solely subject to Australian privacy laws, you acknowledge that some third parties may not be regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act. You acknowledge that if any such third party engages in any act or practice that contravenes the Australian Privacy Principles, it would not be accountable under the Privacy Act, and you will not be able to seek redress under the Privacy Act.

Additional Disclosures for General Data Protection Regulation (GDPR) Compliance (EU)

Data Controller / Data Processor

The GDPR distinguishes between organisations that process personal information for their own purposes (known as "data controllers") and organizations that process personal information on behalf of other organizations (known as "data processors"). We, Pettman OÜ (MailSlurp), located at the address provided in our Contact Us section, are a Data Controller and/or Processor with respect to the personal information you provide to us.

We will only collect and use your personal information when we have a legal right to do so. In which case, we will collect and use your personal information lawfully, fairly, and in a transparent manner. If we seek your consent to process your personal information, and you are under 16 years of age, we will seek your parent or legal guardian's consent to process your personal information for that specific purpose.

Our lawful bases depend on the services you use and how you use them. This means we only collect and use your information on the following grounds:

Where you give us consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities we provide; however this will not affect any use of your information that has already taken place. You may consent to providing your email address for the purpose of receiving marketing emails from us. While you may unsubscribe at any time, we cannot recall any email we have already sent. If you have any further enquiries about how to withdraw your consent, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.

Performance of a Contract or Transaction

Where you have entered into a contract or transaction with us, or in order to take preparatory steps prior to our entering into a contract or transaction with you. For example, if you purchase a product, service, or subscription from us, we may need to use your personal and payment information in order to process and deliver your order.

Our Legitimate Interests

Where we assess it is necessary for our legitimate interests, such as for us to provide, operate, improve and communicate our services. We consider our legitimate interests to include research and development, understanding our audience, marketing and promoting our services, measures taken to operate our services efficiently, marketing analysis, and measures taken to protect our legal rights and interests.

Compliance with Law

In some cases, we may have a legal obligation to use or keep your personal information. Such cases may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. If you have any further enquiries about how we retain personal information in order to comply with the law, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.

International Transfers Outside of the European Economic Area (EEA)

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.

By using MailSlurp you agree to the processing and storage of data in the United States.

Your Rights and Controlling Your Personal Information

Restrict: You have the right to request that we restrict the processing of your personal information if (i) you are concerned about the accuracy of your personal information; (ii) you believe your personal information has been unlawfully processed; (iii) you need us to maintain the personal information solely for the purpose of a legal claim; or (iv) we are in the process of considering your objection in relation to processing on the basis of legitimate interests.

Objecting to processing: You have the right to object to processing of your personal information that is based on our legitimate interests or public interest. If this is done, we must provide compelling legitimate grounds for the processing which overrides your interests, rights, and freedoms, in order to proceed with the processing of your personal information.

Data portability: You may have the right to request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may also have the right to request that we transfer this personal information to a third party.

Deletion: You may have a right to request that we delete the personal information we hold about you at any time, and we will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will let you know how the deletion affects your use of our website or products and services. There may be exceptions to this right for specific legal reasons which, if applicable, we will set out for you in response to your request. If you terminate or delete your account, we will delete your personal information within 90 days of the deletion of your account. Please be aware that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, like certain profile information and public comments, even after you have deleted the information from our services or deactivated your account.

Additional Disclosures for California Compliance (US)

Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is mainly for personal, family, or household purposes, you may ask us about the information we release to other organizations for their marketing purposes.

To make such a request, please contact us using the details provided in this privacy policy with "Request for California privacy information" in the subject line. You may make this type of request once every calendar year. We will email you a list of categories of personal information we revealed to other organisations for their marketing purposes in the last calendar year, along with their names and addresses. Not all personal information shared in this way is covered by Section 1798.83 of the California Civil Code.

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser "Do Not Track" signals.

We adhere to the standards outlined in this privacy policy, ensuring we collect and process personal information lawfully, fairly, transparently, and with legitimate, legal reasons for doing so.

Cookies and Pixels

At all times, you may decline cookies from our site if your browser permits. Most browsers allow you to activate settings on your browser to refuse the setting of all or some cookies. Accordingly, your ability to limit cookies is based only on your browser's capabilities. Please refer to the Cookies section of this privacy policy for more information.

CCPA-permitted financial incentives

In accordance with your right to non-discrimination, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels for the goods or services we provide.

Any CCPA-permitted financial incentive we offer will reasonably relate to the value of your personal information, and we will provide written terms that describe clearly the nature of such an offer. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

California Notice of Collection

In the past 12 months, we have collected the following categories of personal information enumerated in the California Consumer Privacy Act:

  • Identifiers, such as name, email address, phone number account name, IP address, and an ID or number assigned to your account.
  • Customer records, such as billing and shipping address, and credit or debit card data.
  • Demographics, such as your age or gender. This category includes data that may qualify as protected classifications under other California or federal laws.
  • Commercial information, such as products or services history and purchases.
  • Internet activity, such as your interactions with our service.
  • Audio or visual data, such as photos or videos you share with us or post on the service.
  • Geolocation data.
  • Employment and education data, such as data you provide when you apply for a job with us.
  • Inferences, such as information about your interests, preferences and favorites.

For more information on information we collect, including the sources we receive information from, review the "Information We Collect" section. We collect and use these categories of personal information for the business purposes described in the "Collection and Use of Information" section, including to provide and manage our Service.

Right to Know and Delete

If you are a California resident, you have rights to delete your personal information we collected and know certain information about our data practices in the preceding 12 months. In particular, you have the right to request the following from us:

  • The categories of personal information we have collected about you;
  • The categories of sources from which the personal information was collected;
  • The categories of personal information about you we disclosed for a business purpose or sold;
  • The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
  • The business or commercial purpose for collecting or selling the personal information; and
  • The specific pieces of personal information we have collected about you.

To exercise any of these rights, please contact us using the details provided in this privacy policy.

Shine the Light

If you are a California resident, in addition to the rights discussed above, you have the right to request information from us regarding the manner in which we share certain personal information as defined by California's "Shine the Light" with third parties and affiliates for their own direct marketing purposes.

To receive this information, send us a request using the contact details provided in this privacy policy. Requests must include "California Privacy Rights Request" in the first line of the description and include your name, street address, city, state, and ZIP code.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

J. Mahoney
contact@mailslurp.dev

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International Data Transfers to US

By using MailSlurp you agree to the processing and storage of data in the United States. This supersedes all other agreements between Pettman OÜ (MailSlurp) and customers. Reasonable measures will be taken to store data securely but US law applies to data stored in the United States. This means data could be seized and searched by the US government at any time. This includes customer emails and personal data.

Data processing agreement

In accordance with GDPR Article 28, Section 3, our data processing agreement includes assurances that:

  • MailSlurp agrees to process personal data only on written instructions of your company.
  • Everyone who comes into contact with data at MailSlurp is sworn to confidentiality.
  • MailSlurp uses appropriate technical and organizational measures to protect the security of the data.
  • MailSlurp will not subcontract to another processor unless instructed to do so in writing by your company, in which case another DPA will need to be-signed with the sub-processor (pursuant to Sections 2 and 4 of Article 28).
  • MailSlurp will help your company uphold its obligations under the GDPR, particularly concerning data subjects' rights.
  • MailSlurp will help your company maintain GDPR compliance with regard to Article 32 (security of processing) and Article 36 (consulting with the data protection authority before undertaking high-risk processing).
  • MailSlurp severs and databases are based in the US and data will be processed in the United States.
  • You can download a copy of our data processing agreement in PDF format.

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