These Terms of Service govern your use of the website located at https://www.mailslurp.com and any related services provided by Pettman OÜ (MailSlurp).

By accessing https://www.mailslurp.com, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Pettman OÜ (MailSlurp).

We, Pettman OÜ (MailSlurp), reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on 20 March 2023.

Limitations of Use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  1. modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
  2. remove any copyright or other proprietary notations from any materials and software on this website;
  3. transfer the materials to another person or “mirror” the materials on any other server;
  4. knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Pettman OÜ (MailSlurp) provides;
  5. use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
  6. use this website or its associated services in violation of any applicable laws or regulations;
  7. use this website in conjunction with sending unauthorized advertising or spam;
  8. harvest, collect, or gather user data without the user’s consent; or
  9. use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Intellectual Property

The intellectual property in the materials contained in this website are owned by or licensed to Pettman OÜ (MailSlurp) and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.

This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Pettman OÜ (MailSlurp) at any time.

User-Generated Content

You retain your intellectual property ownership rights over content you submit to us for publication on our website. We will never claim ownership of your content, but we do require a license from you in order to use it.

When you use our website or its associated services to post, upload, share, or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate, or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy.

The license you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the license will continue until the relevant commercial or post has been discontinued by us.

You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences, and our Privacy Policy.

Liability

Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, Pettman OÜ (MailSlurp) makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

In no event shall Pettman OÜ (MailSlurp) or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Pettman OÜ (MailSlurp) or an authorized representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of Materials

The materials appearing on our website are not comprehensive and are for general information purposes only. Pettman OÜ (MailSlurp) does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

Pettman OÜ (MailSlurp) has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval, or control by Pettman OÜ (MailSlurp) of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

Right to Terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Estonia. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Email Service Liability and User Responsibilities (Spam & Compliance)

MailSlurp provides email sending services through its infrastructure, allowing users to send electronic messages. You acknowledge and agree that you are solely responsible for all emails sent through your MailSlurp account and for ensuring that your email campaigns and communications comply with all applicable laws, regulations, and industry best practices in all relevant jurisdictions worldwide. This includes, without limitation, the U.S. CAN-SPAM Act, the EU General Data Protection Regulation (GDPR), the Canadian Anti-Spam Legislation (CASL), the Australian Spam Act, the UK Privacy and Electronic Communications Regulations (PECR), and any similar anti-spam, privacy, or data protection laws in any country where you or your recipients are located.

You specifically agree to:

  • Obtain all necessary consents (including explicit opt-in consent where required by law, such as under GDPR and CASL) from recipients before sending any commercial or marketing emails.
  • Maintain accurate and verifiable records of all consents.
  • Ensure that all emails sent clearly identify you as the sender and provide accurate "From," "To," and "Reply-To" information.
  • Use subject lines that accurately reflect the content of the message and are not deceptive.
  • Include a clear, conspicuous, and functional unsubscribe mechanism in every commercial or marketing email, allowing recipients to easily opt out of future communications.
  • Honor all unsubscribe requests promptly, typically within 10 business days, and ensure the unsubscribe mechanism remains active for at least 30 days after the message is sent.
  • Include your valid physical postal address in all commercial or marketing emails.
  • Refrain from sending unsolicited commercial electronic messages ("spam"), deceptive emails, or messages containing illegal, harmful, or inappropriate content.
  • Not use harvested, purchased, or otherwise illicitly obtained email lists.
  • Comply with all requirements related to transactional versus commercial emails as defined by applicable laws.

You agree to indemnify, defend, and hold harmless MailSlurp, its affiliates, officers, directors, employees, and agents from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your or your end users' email sending activities, including but not limited to, any alleged or actual violation of anti-spam laws, privacy laws, data protection laws, or any other applicable regulations, as well as any third-party claims arising from the content or delivery of emails sent through your account. MailSlurp reserves the right to suspend or terminate your email sending privileges, or your entire account, if we determine, in our sole discretion, that you are engaged in activities that violate these terms or any applicable laws, or that could harm MailSlurp's reputation or deliverability. MailSlurp shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, or other intangible losses, resulting from your use of the email services or any non-compliance with applicable laws.

Phone number rental and usage

By enabling the feature to receive incoming SMS messages from short code numbers on your MailSlurp-provided long code numbers, you understand and acknowledge that due to underlying telecommunications carrier limitations and MailSlurp's service provider agreements, you will be unable to send messages from your MailSlurp long code number(s) to any short code numbers. This includes, but is not limited to, reply messages such as standard opt-out or help messages (e.g., STOP, UNSUBSCRIBE, HELP). You agree that you will inform all end users of your MailSlurp long code numbers about this limitation, provide them with a copy of this disclosure, and record their agreement to its terms.

You further agree that neither you nor your end users will hold or seek to hold MailSlurp, its service providers, or any third party liable for any failure to deliver messages, including opt-out or help reply messages, that are attempted to be initiated from your MailSlurp long code number(s) to short code numbers, including, but not limited to, with respect to claims brought under the Telephone Consumer Protection Act, CAN-SPAM, or any similar laws in any country around the world. You agree to indemnify MailSlurp and hold MailSlurp harmless for any claims brought by third parties that arise from the failure to deliver messages of any kind, including reply messages, from your MailSlurp long code number(s) to short codes. You also agree not to bring suit against any third party for failure to respond to messages you or your end users attempted to send to a short code number from your MailSlurp long code numbers.

General Phone Service Liability and Customer Responsibilities

MailSlurp acts solely as a provider of virtual phone numbers and associated messaging services (SMS, MMS, voice capabilities where applicable) through third-party telecommunications providers. While MailSlurp strives to ensure the reliable operation of these services, you acknowledge and agree that the availability, quality, and functionality of phone services, including but not limited to message delivery, call quality, and network accessibility, may be subject to factors beyond MailSlurp's reasonable control. These factors may include issues with underlying carriers, network congestion, technical failures, maintenance, acts of God, or other unforeseen circumstances. You understand that MailSlurp does not guarantee uninterrupted, error-free, or secure service.

You, as the end user and renter of the MailSlurp-provided phone numbers, are solely responsible for all activities conducted through these numbers. This includes, but is not limited to, the content of messages sent and received, compliance with all applicable laws and regulations (including telemarketing laws such as the TCPA, CAN-SPAM Act, and any similar international, national, or local regulations concerning unsolicited communications, privacy, and data protection), and obtaining any necessary consents from message recipients. You agree to use the services in a lawful and ethical manner and not to engage in any activity that could harm MailSlurp, its service providers, or any third party. You agree to indemnify, defend, and hold harmless MailSlurp, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your or your end users' use of the MailSlurp-provided phone numbers, including any breach of these terms, violation of applicable laws, or claims relating to the content or delivery of messages. MailSlurp shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, or other intangible losses, resulting from the use or inability to use the phone services.