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Your MailSlurp account can be managed at https://app.mailslurp.com. MailSlurp support, help, and documentation can be found here.

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Temporary account suspension

Account suspension and how to re-enable frozen accounts. MailSlurp sometimes will put limits on accounts that are sending spam or have high bounce rates.

Organization team access control

Guide for team setup and controlling user permissions for enterprise and team accounts. Use SSO and organization invites to manage access.

Billing and invoices

Manage subscription payments and invoices in the MailSlurp billing portal. Upgrade or cancel your plan and view payment history.

Other

Trouble-shooting general 530 SMTP errors (email receiving issues)

What SMTP error codes exist and how to deal with them. Debug error 530 when MX DNS domain records are missing.

Timeout health and 502 exceptions

Prevent HTTP timeouts and socket exceptions when calling the MailSlurp API by configuring client timeouts within your SDK client.

Managing your account subscription

How to configure your billing and subscription aspects of your MailSlurp account and view billing information.

Manage billing information and invoices

Update billing and subscription information for your MailSlurp organization. See payment history and download invoices.

MailSlurp domain pool accounts

Using the domain pool with MailSlurp email API to randomize your sender address. MailSlurp maintains a pool of domains you can use.

MailSlurp account access

MailSlurp single sign-on and OAuth sign-in configuration. How to log into your account using a password or social login

Inbox not receiving emails

How to debug and fix common issues when sending and receiving emails with MailSlurp inboxes and email accounts

Help and support guides for MailSlurp

We are always here to support you. Please find our support guide articles or contact us directly to ask any questions.

Grant support access to your account

How to enable MailSlurp support team access to your account to debug issues you are experiencing with the app or API.

Free plan limitations

MailSlurps free Email API is a great way to build and test applications but has some rate limits. Consider upgrading for more use.

F.A.Q.s for MailSlurp

Frequently asked questions about MailSlurp email and SMTP API service. What features and protocols are available.

Expired email addresses

Create auto expiring inboxes using MailSlurp disposable mailboxes. Email accounts that expire and self destruct.

Email internationalization and i18n localization

How to support non-English languages in SMTP email when using ASCII encoding for non-ASCII charsets. Special character punycode guide.

Dealing with SendGrid 550 and 530 errors

How to handle SMTP and IMAP errors that can occur with SendGrid when sending to MailSlurp email addresses and inboxes.

Contact MailSlurp support team

Support contact details

Change MailSlurp account email address

Support article for how to change your email address when using the MailSlurp app and grant access using a password.

Cancel plan or delete account

You can manage your account in the MailSlurp dashboard. Upgrade or downgrade your subscription and manage payments and billing.

554 Email rejected SMTP error

How to diagnose 554 smtp errors and configure your mail client to send email correctly to custom domains with MailSlurp

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