Compliance workflows for email and messaging systems

Use this section to evaluate and implement messaging controls for regulated and security-sensitive workflows.

Core compliance guides

• HIPAA email architecture guide
• SOC 2 communications control checklist

Governance and policy references

• Legal and compliance center
• Security policy
• GDPR data processing agreement
• Incident response
• Backup policy

Implementation playbook

1. Map data classes and exposure boundaries.
2. Restrict access by role and environment.
3. Collect audit evidence for message access and delivery handling.
4. Define retention rules per workflow and jurisdiction.
5. Test controls continuously in staging and CI.