Ticket and CRM handoff
Send customer and case email into the systems teams already use to classify, assign, and resolve work.

MailSlurp routes inbound support and case email into ticketing, CRM, review queues, and downstream systems with clear responsibility.
Trusted by top companies worldwide




Create policy-driven handoffs into ticketing, CRM, support queues, and case-management flows without depending on shared mailbox triage.

Blend webhook delivery with monitored inboxes and review lanes for urgent, VIP, regulated, or ambiguous traffic.
Give support, RevOps, and engineering a clearer model for inbound ownership, route behavior, and exception handling.
Send customer and case email into the systems teams already use to classify, assign, and resolve work.
Separate urgent, VIP, regulated, or high-value traffic early with inbox and ruleset design.
Extract IDs, references, sender details, and case fields when downstream systems need cleaner inputs.
Open AI extractionRoute uncertain or high-risk messages to monitored review lanes instead of hiding failures in automation.
Keep failed handoffs reviewable and replayable when ticketing or CRM systems are temporarily unavailable.
Use team mailboxes where workflows need human review alongside API-driven routing.
Open team mailboxesIntegrate MailSlurp Seamlessly
Official plugins and SDKs for all major programming languages, frameworks, and test platforms. All functionality available via API or dashboard.

MailSlurp fits right into your existing development, testing, and CI/CD workflows. Deploy and iterate with confidence and actionable feedback.
Emails processed
500 million+
Infrastructure that scales.
Mobile networks
20+
Leverage global telecom networks.
Mature platform
10+ years
Stable and dependable.