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Email Parser Realvolve Integration for Transaction Workflow Routing

Implement an email parser Realvolve integration that classifies lead, transaction, and compliance events into contact and task workflows with SLA ownership.

Use this route when real-estate inbox traffic needs deterministic handoff into Realvolve contacts, activities, and transaction follow-ups.

Workflow lanes for real-estate inboxes

Parsed lane Realvolve action SLA owner
lead inquiry contact create/update + follow-up task inside sales
active transaction update timeline activity + milestone task transaction coordinator
compliance/document request compliance task + attachment reference broker ops
post-close service issue service task + account note customer success

Parser contract recommendations

  • extract property reference, party role, and due-date signals.
  • classify message urgency (routine, time_sensitive, critical).
  • attach trace ID and source mailbox to every mutation.
  • block writes when transaction identifier is missing for non-lead lanes.

Implementation sequence

  1. ingest inbound email and attachments with MailSlurp.
  2. parse workflow lane, transaction metadata, and urgency.
  3. validate required identifiers by lane policy.
  4. create/update Realvolve records and linked tasks.
  5. persist replay metadata and owner assignment outcome.

Risk controls

  • require manual review for low-confidence classification in compliance lane.
  • cap auto-escalations to prevent duplicate urgent-task storms.
  • maintain immutable log entries for timeline updates created by parser.